A new initiative aims to lighten the burden for families caring for elderly relatives. The service, called “Golden Envelope” (Ma’atefet Zahav), offers a comprehensive package of support—emotional counseling, bureaucratic assistance, and ongoing care management—designed to help families navigate the complexities of aging. Launched by the Be’er Emuna Institute, the program addresses the increasing stress families face when balancing medical systems, paperwork, and everyday life, while still trying to care for aging parents or grandparents with dignity.
Comprehensive Care for Families and Seniors
The “Golden Envelope” service provides not just direct care for seniors, but holistic support for their families. A team of trained professionals—including gerontological care managers—will oversee the process with personalized guidance.
Key services include:
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- Bureaucratic Assistance: Help completing and submitting forms, securing healthcare rights, and navigating the healthcare system.
- Medical and Treatment Coordination: Collaboration with various healthcare providers and support with geriatric planning.
- Family Support: Guidance in dividing caregiving responsibilities and addressing emotional challenges within the family.
- Quality of Life Solutions: Helping to adapt home environments to the changing needs of the aging individual.

Let Families Be Families
Nili Arbel, Director of Elder Services at Be’er Emuna, shared her pride in the launch: “It’s moving to see how this major investment is already bearing fruit. We launched ‘Golden Envelope’ because this is what families truly need—a complete support package, all in one place.”
“People need someone qualified, knowledgeable, and experienced to make sense of the endless procedures. This way, families can focus on being just that—families,” she added.





